You can ship your products to the address you prefer or that suits you best. It can be your home, office, polo house, friends... we can deliver anywhere!*
The important thing is that someone is present at the address during the range of delivery days. If there is no one at home, our delivery person will try 2 times later to deliver the package.
If you do not have this option, we recommend your place of work as your address or a friend's apartment to make sure.
Depending on the shipping method selected, your package may be handled by TNT, KEAVO, or DHL.
*Due to the size of the package, P.O. Boxes are not accepted as a shipping and delivery address.
A normal bike + a lock can weigh up to 17kg or even more, and you have to carry a backpack or bag just to carry it. The Yerka weighs 12.9kg and you forget about the extra weight.
The differences of the Yerka model V2 with the V3 are the following: 2 new colors ( Gold and White ), more intuitive and solid locking technology, more ergonomic and comfortable grips, more comfortable saddle (Velo).
The Yerka is designed to hold up to 150kgs combined (rider and bike) under normal use conditions.
Our Yerkas have been tested and approved to withstand up to 150kg without problems. We work with one of the best mechanical engineers in Chile (Majin Cycles), and they were also tested on difficult terrains by our ambassador German Wehrhahn (Enduro MTB Chile).
Our lock is made with a series of independent cylinders within the mechanism, which meet the highest safety standards in the market.
Yes, the Yerka V2 and V3 include special holes so you can install almost any type of child seat, fender or grill.
We recommend checking the compatibility with your local expert.
In our web store, you can pay with all major credit and debit cards, which accept the PayPal system.
Don't panic!
In case you have made different purchases or all the products have not arrived in one order, it is possible that each product will be shipped separately, even if there are only hours of difference between one purchase and another. If you have any questions, you can always contact us at service@yerkaproject.com
Even if we want to offer the perfect bike, we are human beings and delays can occur. However, in case the product has not arrived on the agreed date, please send us an email to service@yerkaproject.com and we will respond quickly to solve the issue.
Anyway, we always keep an eye on the status of each order that is shipped and have probably already solved the problem before seeing your mail!
If your product has already been shipped, this information cannot be changed. The product will arrive at the address you chose at the time of purchase, so be sure to put in the correct information to avoid delays.
We are working to offer this option, so keep an eye our mailing list!
If you have any doubts or questions, you can contact us by writing to service@yerkaproject.com or by using the chat in the lower right corner.
Yes, all Yerkas include Anti-Theft Nuts that require a special adapter in order to be removed. The special adapter is also included.
You can buy online through our website with delivery in 5-10 business days to almost all of Europe. When buying online, just select the product you want and add it to your shopping cart, then you enter your shipping and payment information.
Yes and no. If the Yerka is secured to a structure, it is not possible to dismantle the system without its key. However, when the system is unlocked, it can be disassembled to replace components or service it.
Since the bike frame acts as its own lock, breaking the lock means breaking the bike itself. Any thief would consider it an impractical idea. If for some reason the thief breaks the post, fence or structure to which the Yerka was secured, he will not be able to pedal, since the lock system also locks the cranks.
The entire frame of the Yerka is made of aluminum and cromoly to provide rigidity and safety. The Yerka (Single Speed model) weighs about 12 kilos which makes it lighter than a traditional bike plus the weight of a U-Lock.
You can secure it to any type of posts, fences, traditional inverted U-type cycle racks or similar, trees, etc. up to 17cm in diameter. These are only suggestions, the limit is your creativity!
Our technology works in such a way that if someone were to cut the tube, the whole bike could not be closed to its original shape. Any spare parts can only be obtained from us and a ticket or proof of purchase must be presented to validate it.
You can add or replace any component of your Yerka such as wheels, brakes, pedals, etc. Our Yerkas also include special holes to be able to add grills or other accessories.
We also have a wide range of accessories available on our website.